While Surfshark.com is still relatively new on the market, the service has already made a name for itself. It provides high speeds for gaming, streaming and torrenting, unblocks sites such as Hulu and Netflix, blocks malware and ads, and protects your data. However, since it is still new, the service is a work in progress and needs further upgrades, such as its availability for Windows client, which is still in the beta phase of testing.
|Best for||Multiple devices and all levels of VPN|
|Prices||$11.95/month, $5.99/month/1 year, $1.99/month/2 years|
|Location||60 countries, 1,000+ servers|
|Netflix||Unblocks Netflix US|
|Torrenting||Torrenting and B2B allowed|
|Logging||No logging policy|
|Number of devices||Unlimited|
|Operating systems||iOS, Android, Mac, Chrome, Firefox, Linux, Windows|
|Browser extensions||Chrome, Firefox|
A huge advantage that this VPN provider offers is that iOS users will not have problems with their battery life even while retaining all its security features. Other VPNs are struggling to keep up smartphone battery life while still providing high levels of security.
Whichever package you choose, the features on Surfshark remain the same. The only difference between the 3 packages is the price. Here is the list of features for Surfshark VPN:
Surfshark offers its users ultra-fast speed. When we tested this claim, we found it to be largely true. Without using a VPN, the base speed was about 60 Mbps. Internet speed using Surfshark for various locations was:
When the VPN was set to a server in Italy:
These are still excellent speeds compared to other VPNs. However, the service is still new, so it remains to be seen whether the company is able to maintain these levels of speed as its user base grows.
You can choose from 3 different subscriptions:
|Subscription Period||Price Per Month||Number of Devices|
Surfshark’s 24-month subscription at $1.95 per month is one of the cheapest on the market today, whereas the provider’s monthly subscription service is one of the most expensive.
Each plan has a 30-day money-back guarantee, allowing for great flexibility. You also have various billing options: credit card, Alipay, PayPal and cryptocurrencies such as Bitcoin, Ether, and Ripple.
Depending on which part of the world you are located, torrenting can either be a grave offence or something that is simply overlooked. However, with Surfshark, you don’t need to worry about that. Both Torrenting as well as P2P sharing are supported by Surfshark. All you need to do is connect to the location you prefer and access any website you want. If you connect to Surfshark while running a P2P program you will be automatically routed through its servers in the Netherlands or Canada.
Surfshark unlocks 16 different Netflix libraries, including Netflix US. It's much more difficult to unlock many Netflix libraries that just one. Unlike Surfshark, other VPN providers, such as NordVPN and ExpressVPN, have not been able to consistently unblock Netflix US. Besides HotStar in India, Netflix France and Netflix US, this provider also lets you stream BBC iPlayer and Hulu. At this point, Surfshark is still a new entrant in the market and so has stayed under the radar, especially for popular platforms like Netflix. Therefore, once again, as the provider’s user base grows, it remains to be seen whether the service will successfully continue to unblock such popular sites.
The client setup is so simple, even a person using VPN for the first time won’t have trouble with it. It is laid out so cleanly and logically, that navigating between various areas of the platform is easy. Surfshark has also ensured that the look of the client interface remains the same no matter what kind of device or platforms you are using. All you need to do is download the application to your browser or device and follow the simple prompts.
The Surfshark app is compatible with multiple platforms such as Windows (still in beta), MacOS, iOS, FireTV, Android and browser extension for Chrome and Firefox. There is a new versatile design in all Surfshark apps, including the Chrome and Firefox extensions and virtual servers have been added and clearly makred in the UI. Because Surfshark for Windows is still in beta, it is still a question mark as to how well it will perform in the future. However, iOS now supports OpenVPN too.
Surfshark’s customer service is outstanding. The service levels are apparent from the moment you enter the company’s website. You have a team available 24/7 on live chat and email. Support for any problems you may face is also prompt. You usually get a resolution within a few hours. Additionally, Surfshark is working on creating a knowledge base on its website. However, with only 35 articles in the FAQ and other categories, it is not yet a big library.
Surfshark is one of the easiest VPNs to use. The home screen is simple with one button that is used to connect to and disconnect from the server. If you want to see the settings on your VPN, just click the gear-shaped icon on the top right of the screen. There is quite a long list of features that can help you optimize your VPN experience.
The FAQs section has a lot of useful information. Some of the most commonly asked questions are:
Q: What speed can I expect with Surfshark’s VPN? Are there any bandwidth limitations?
A: Surfshark does not set limits on speed, bandwidth or data. However, if you experience slow speeds or have any performance issues, you can try the following:
If you continue to experience problems with speed or performance, contact the customer success team.
Q: How can I confirm my connection was successful?
A: When you connect to one of Surfshark's servers, check your connectivity status on ipleak.net and confirm that you are seeing our IP address and not your own. This means your real IP address is hidden and there are no DNS leaks.
Q: How do I set up a VPN on my Smart TV or console?
A: Unfortunately, Smart TV, Apple TV, Chromecast, Roku and other video game consoles do not support integrated VPN functionality. However, you can enjoy the benefits of Surfshark by setting up your router with a VPN or sharing the VPN straight from your computer.
Surfshark is a VPN that works really well with the basics. You get to surf at super-fast speeds and get past most geolocation restrictions with complete safety provided by multiple layers of encryption and security. You will also get the best value for money if you opt for the 2-year subscription.
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